Frequently Asked Questions
Everything you need to know about your Cyrus shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Cyrus accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of purchase by contacting our support team.
Are your materials sustainably sourced?
At Cyrus, we are committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair wages and safe working conditions.